Shipping policy

SHIPPING POLICY

Last Updated: 01/06/2026

Thank you for shopping with CRYSTALS BY SEEMAA.
We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully before placing an order.

1. SHIPPING REGIONS

We currently ship across:

  • Pan India

2. SHIPPING CHARGES

  • Standard Shipping Charge: ₹100

Shipping charges are calculated and displayed at checkout before payment confirmation.

3. ORDER PROCESSING TIME

Orders are typically processed within [1–5 BUSINESS DAYS] after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

4. ESTIMATED DELIVERY TIME

Estimated delivery time:

  • Within India: Approximately 15 Business Days

Please note that delivery timelines are estimates and may be affected by:

  • Courier delays

  • Weather conditions

  • Festivals or public holidays

  • Remote area delivery limitations

5. ORDER TRACKING

Once your order is shipped, tracking details will be shared via:

  • Email

  • SMS

  • WhatsApp

Customers can track their shipment using the provided tracking number.

6. INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping details.

We are not responsible for delays, lost packages, or failed deliveries caused by:

  • Incorrect address

  • Incorrect phone number

  • Incomplete delivery information

Additional shipping charges may apply for re-delivery attempts.

7. DELAYED OR LOST SHIPMENTS

While we work with trusted courier partners, unexpected delays may occur.

CRYSTALS BY SEEMAA  shall not be held responsible for delays caused by:

  • Courier companies

  • Natural disasters

  • Government restrictions

  • Customs delays

  • Unforeseen circumstances beyond our control

In case of lost shipments, customers must contact us within [15 DAYS] from the expected delivery date.

8. DAMAGED PACKAGE

If your package arrives damaged, please contact us within 24 to 48 hours of delivery with:

  • Order ID

  • Photos/videos of the package

  • Unboxing video proof

Claims without valid proof may not be accepted.

By placing an order on our website, you agree to the terms mentioned in this Shipping Policy.